Monitoring - We are now deploying a fix for a bug in the Mint & Stake zap contract that was discovered last week.

The fix will require stakers to migrate to the new staking contract which will be accessible from the new UI. The staking page will be offline for the next hour while we carry out this work.

We'll send another announcement when the UI is back up as well as further details on the staking migration.
Aug 2, 19:47 UTC
Identified - We have identified a minor bug in the contracts used for the "Mint & Stake" function that stops users from claiming their rewards. All funds are safe and we expect to have a fix ready soon. Very sorry for the inconvenience.

The only users affected are those who have used the "Mint & Stake" zap, and the effect is that their accrued rewards (up until we deploy a fix) will not be claimable on those vaults.

The rewards are still safe, so we will be able to manually account for missed rewards and redistribute via the DAO in the coming weeks.

Apologies again and we'll update as soon as we've made progress :pray:
Jul 28, 20:05 UTC
Investigating - There is a bug with the Staking Zap. We are currently investigating and will update shortly.
Jul 28, 10:47 UTC
NFTX App ? Degraded Performance
90 days ago
99.57 % uptime
Today
API NFTX Token List Operational
90 days ago
100.0 % uptime
Today
NFTX Blog Operational
90 days ago
100.0 % uptime
Today
NFTX Docs Operational
90 days ago
100.0 % uptime
Today
NFTX Vault Contracts Operational
90 days ago
100.0 % uptime
Today
Netlify Content Distribution Network Operational
Netlify Hosted DNS Operational
Netlify Origin Servers Operational
Netlify Build Pipeline Operational
GitHub GitHub Pages Operational
GitHub Webhooks Operational
GitHub API Requests Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
API Token Lists
Fetching
Metadata API (via OpenSea)
Fetching
Past Incidents
Aug 5, 2021

No incidents reported today.

Aug 4, 2021

No incidents reported.

Aug 3, 2021

No incidents reported.

Aug 2, 2021

Unresolved incident: Mint & Stake zaps currently disabled.

Aug 1, 2021

No incidents reported.

Jul 31, 2021

No incidents reported.

Jul 30, 2021

No incidents reported.

Jul 29, 2021

No incidents reported.

Jul 28, 2021
Jul 27, 2021
Resolved - The endpoint is not longer returning 429 requests and we've logged a ticket with OpenSea to investigate further.
Jul 27, 19:30 UTC
Investigating - The Metadata API are receiving timeout requests to OpenSea so none of the images are loading for NFTs on the site.

We are currently looking into the issue.
Jul 27, 19:23 UTC
Completed - The scheduled maintenance has been completed.
Jul 27, 09:15 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 27, 09:00 UTC
Scheduled - We will be updating the https://v2.nftx.org to be accessible via https://app.nftx.org and moving the current interface onto https://v1.nftx.org

If you experience any issues on the site, please remove any cookies and restart your browser.
Jul 27, 08:31 UTC
Jul 26, 2021
Resolved - The Graph is back up and the site is working again.
Jul 26, 21:04 UTC
Investigating - TheGraph is experiencing issues right now and our app is not loading any data. This will hopefully be resolved very shortly. We're in the process of moving to TheGraph's decentralised infra which will solve these types of outages
Jul 26, 20:33 UTC
Resolved - Updates have been made to the front end to ensure that you can still see your staked positions in these situations.

Additional inline documentation/warnings in the app has also been added to alert users that when they are zapping to provide liquidity for an existing position they will be unable to claim fees or exit the previously approved position until the time lock on the current request has completed.
Jul 26, 13:39 UTC
Identified - We have more details around the specific instance where this happens.

If you…
1. Have existing Pool with unclaimed rewards
2. Zap into the same pool

… then you may no longer see your staking positions.

To reiterate, you still have your position and you will accumulate fees even while this visual bug exists.
Jul 25, 21:08 UTC
Investigating - If you have existing staked positions on NFTX V2 there is a bug where they are no longerbeing displayed if you Zap a new staked position. The locked positions will continue to show, and while your other positions are not shown they are still there and you will still earn fees.

We are currently looking into the cause and will push a fix shortly.
Jul 25, 18:27 UTC
Jul 25, 2021
Jul 24, 2021

No incidents reported.

Jul 23, 2021

No incidents reported.

Jul 22, 2021
Resolved - The graph is back up to sync again.
Jul 22, 14:22 UTC
Identified - The fix has been applied and we are awaiting the subgraph to finishing syncing back to the current block.
Jul 22, 13:47 UTC
Investigating - Any new mints/redeems will will not show up on the current v2 front end. The last successful update was at midday today.

We're investigating and working on a fix.
Jul 22, 12:39 UTC
Resolved - When there are multiple vaults with the same contract we are only doing the lookup once. This is saving an additional 7 requests to the graph and is now showing the correct number of art blocks.
Jul 22, 09:00 UTC
Identified - To show the available NFTs you have for minting we take all the current vault NFT contract addresses and use them to match against and NFTs you have in your wallet. Currently there are 8 Art Block vaults, but they all share the same Contract address (we separate what is eligible in those vaults through a range).

We were then querying the wallet 8 times to find art blocks, and not making the array unique (hence why it showed that you had 8x the number of artblock NFTs available to mint.
Jul 22, 08:59 UTC
Investigating - We are seeing an issue where Art Block vaults are listing more NFTs available to mint than are in your wallet. When viewing the vault mint screen we are seeing multiple versions of the same NFT.

A refresh of the page fixes this. This is a UI issue and doesn't impact the minting/redeeming.

Further updates to come.
Jul 21, 22:21 UTC